Enterprise Rota / Workforce Management Software

Who Should Apply
Established software vendors or SaaS providers
Companies with existing workforce / rota management platforms
Experience supporting 24×7 or critical operations (broadcast, healthcare, aviation, utilities, SOCs, etc.)

Not suitable for:
Individual freelancers
Greenfield software builds
Simple HR or small-business scheduling tools

What to Include in Your Response

Company background and years in operation
Description of your existing product
Examples of similar deployments
Hosting model and security approach
Integration capabilities
Licensing model and indicative pricing
Implementation approach and timelines

We are a broadcast television network operating 24×7×365 and are seeking proposals from established software companies offering an existing rota / workforce management platform.

This is not a request for custom development from scratch. We are specifically looking for proven, production-ready software with successful deployments in complex, mission-critical environments.

About Us

Industry: Broadcast Television
Staff size: ~500 employees
Operation: Continuous 24×7×365
Rotas managed at department level with central oversight

What We Are Looking For
An enterprise-grade Rota / Workforce Management System capable of handling complex operational staffing requirements.

Core Functional Requirements:
Creation, editing, publishing, and amendment of rotas
Support for complex shift patterns:
Day / Night
Rotating shifts
On-call
Overtime
Split shifts

Department-level rota management

Staff assigned to multiple departments

Leave and status tracking:
Annual leave
Sick leave
Training
Deployment
Overtime

Real-time visibility of staffing coverage
Alerts for understaffed or overstaffed shifts
Role-based access control
Web-based system (browser access)
Mobile or tablet access for rota viewing (preferred)

Reporting & Compliance:
Attendance and absence reporting
Overtime usage reports
Staffing coverage reports
Export to CSV / Excel / PDF
Full audit trail of rota changes and approvals

Integration & Scalability:
Support for 500+ users
High availability suitable for 24×7 operations
API or integration capability
Experience integrating with:
SAP (HR / Payroll / Time Management) – highly desirable
Access control systems – desirable

Security & Hosting:
Role-based permissions
Secure access controls
Data encryption in transit and at rest
GDPR / data protection compliance
Cloud or on-premise deployment options (to be specified)

Training & Support:
Administrator and coordinator training
Onsite or remote training options
Ongoing support and maintenance
Defined SLAs and escalation procedures

Next Steps

Shortlisted vendors will be invited to:
Receive a detailed RFP
Participate in a solution walkthrough / demo
Submit a formal commercial proposal