
API Integration Specialist Needed
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Post a project like this- Posted:
- Proposals: 89
- Remote
- #4529583
- OPPORTUNITY
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Description
We are looking for someone who can initially complete a small integration project, with the potential for ongoing work as we automate more of our administration.
Our existing systems:
BigChange (JobWatch) – customer management, jobs, quotations and invoicing
Genie AI (GoHighLevel) – CRM, sales pipeline, marketing automation and Voice AI
Xero – accounting and invoice management
Microsoft 365 / Outlook – emails and administration
PHASE 1 – BigChange to GoHighLevel (Immediate Priority)
We need to automatically transfer quotation information from BigChange into GoHighLevel when a quotation is issued, accepted, declined or cancelled.
The integration must:
Create a new opportunity when a quotation is issued.
Update the existing opportunity when its status changes.
Use the unique BigChange quotation reference to prevent duplicates.
Support multiple independent quotations for the same customer.
Move opportunities between Quote Sent, Quote Accepted and Lost.
Trigger and stop existing GoHighLevel quotation follow-up workflows.
Include error handling, retries and alerts if information fails to transfer.
Our Genie AI provider will configure the workflows within GoHighLevel. We need a freelancer to develop and manage the API connection between the systems.
PHASE 2 – GoHighLevel to BigChange (Future Project)
We would like new enquiries received through website forms and Genie AI Voice AI to transfer automatically into BigChange.
This would include customer details, site address, service required, enquiry notes and call summaries.
The integration should check for existing customers to avoid duplicate records.
FUTURE AUTOMATION PROJECTS
We also intend to explore:
Xero and Outlook integration for invoice disputes and payment chasing.
Automated financial dashboards and reporting.
Job completion follow-ups.
Generating draft quotations from BigChange engineer worksheets.
Other administrative processes that can be automated.
EXPERIENCE REQUIRED
REST APIs and webhooks.
Make.com, Zapier or similar automation platforms.
GoHighLevel API experience.
Experience with field service management software.
API error handling, logging and data synchronisation.
BigChange, Xero and Microsoft Graph experience would be advantageous.
WHAT WE ARE LOOKING FOR
We would initially like a short paid technical assessment to review the available APIs, recommend the best integration method and provide a fixed-price quotation for Phase 1.
Please include:
Examples of similar API integrations you have completed.
Whether you have worked with BigChange or GoHighLevel.
Your proposed approach to this integration.
Your hourly rate and estimated project cost.
Your availability to start.
We are looking for a reliable freelancer who can potentially support our business with further integrations over the coming months.
All integration accounts, credentials and documentation must remain under our company's control.
Alex F.
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Log inClarification Board Ask a Question
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1. Does your BigChange account provide API access and webhooks for quotation status events?
2. Do you have GoHighLevel API credentials and access to its opportunity pipelines? -

Hi Alex, when a BigChange quotation is revised and reissued, should GoHighLevel update the existing opportunity or create a new one if the quotation reference changes? This will determine how we handle opportunity matching and prevent duplicate follow-ups.
To get started, we'd need:
- BigChange and GoHighLevel API documentation and confirmation of available permissions.
- Redacted sample quotation records showing the relevant status changes.
- Your GoHighLevel pipeline stages and a technical contact at your Genie AI provider.
Once these are available and the initial assessment is agreed, we can begin the technical review. -

Hi Alex,
We're available to start with a paid initial technical assessment to review the available APIs and recommend the best integration approach for Phase 1.
1. Would you be open to a custom API-based solution rather than using Make.com or Zapier?
Happy to discuss the assessment scope and next steps.
Best Regards. -

A few questions:
1. Does your BigChange account currently provide API access and webhook/event notifications for quotation status changes?
2. Is your GoHighLevel account already configured with the required pipelines and opportunity stages?
3. Can your BigChange provider supply API documentation or developer access for the account?
4. Would you prefer a lightweight Node.js integration hosted independently, or would you prefer Make.com if the available API capabilities support the complete workflow reliably? -

Does your BigChange subscription currently provide API access and quotation-status webhooks, or would the integration need to detect changes through scheduled API polling?