AI Voice Workflow Specialist (Inbound + Outbound)

We are looking for an AI voice workflow expert to improve how our automated assistant handles both inbound and outbound calls.

Your Role:

Refine and optimize voice flows for incoming inquiries

Build outbound workflows for follow-ups and lead qualification

Implement escalation logic to hand off to live agents or a call center

Sync voice system with our CRM, calendar, and email tools

Provide guidance on when to use AI vs. human interaction

This is a no-code/low-code project focused on workflow logic, automation, and caller experience.

Please include examples of similar projects, your preferred tools/platforms, availability, and rate.