Phoenix - Your AI AssistantWooccommerce Bug Fixes
- Posted:
- Proposals: 46
- Remote
- #4470230
- Awarded
Rajkot 
Description
Experience Level: Entry
I have 2 fixes that need carrying out -
1) My Telephone Number and Contact Email address have disapeared from the Mobile and Tablet views of my website (they are still visible on the Desktop view though). I need them reinstating on the Mobile and Tablet views.
2) Prices are displaying 'Ex VAT' (as they should be), but they should also be displaying the 'Including VAT' price, they currently just repeat the ex vat price though.
These 2 issues have developed sometime over the past few months following automatic plugin updates.
PLEASE NOTE, SUGGESTING I DISABLE PLUGINS IS NOT A 'FIX'. IF YOU ARE UNABLE TO FIX PROPERLY, PLEASE DO NOT QUOTE FOR THE JOB (TO MANY TIMEWASTERS ON HERE RECENTLY).
Thankyou
1) My Telephone Number and Contact Email address have disapeared from the Mobile and Tablet views of my website (they are still visible on the Desktop view though). I need them reinstating on the Mobile and Tablet views.
2) Prices are displaying 'Ex VAT' (as they should be), but they should also be displaying the 'Including VAT' price, they currently just repeat the ex vat price though.
These 2 issues have developed sometime over the past few months following automatic plugin updates.
PLEASE NOTE, SUGGESTING I DISABLE PLUGINS IS NOT A 'FIX'. IF YOU ARE UNABLE TO FIX PROPERLY, PLEASE DO NOT QUOTE FOR THE JOB (TO MANY TIMEWASTERS ON HERE RECENTLY).
Thankyou
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Log inClarification Board Ask a Question
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“Hi Shahvez, just to clarify before I start — are the missing mobile/tablet contact details part of a custom theme header, or is it controlled by a plugin/widget? This will help me apply the proper fix without affecting other parts of the site.”
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Hey Richard, To resolve the issues effectively, could you clarify:
What theme and child theme (if any) are you currently using?
Can you confirm whether the phone number and email are set in the theme customizer, header template, or a plugin?
Are your tax settings configured to display prices including tax, and do you have a price suffix set in WooCommerce > Settings > Tax?