Phoenix - Your AI AssistantProblem with checkout
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- #2079307
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Gretna 
Description
Experience Level: Entry
My website is on the Magento 2 platform. Checkout is hosted by Paypal website payments pro.
The problem it would appear for 50% of my customers is once they have added items to cart and gone to pay, at the checkout they are getting the wheel in the centre of the screen which shows as loading but nothing further happens. Some customers have received error messages but this is happening very frequently now.
The website is www.sunshinebbqs.com
Any questions I am happy to answer.
Kind Regards
Anthony
The problem it would appear for 50% of my customers is once they have added items to cart and gone to pay, at the checkout they are getting the wheel in the centre of the screen which shows as loading but nothing further happens. Some customers have received error messages but this is happening very frequently now.
The website is www.sunshinebbqs.com
Any questions I am happy to answer.
Kind Regards
Anthony
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Hi Anthony ,
which cms you are using in your website?