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Website keeps getting corrupted

  • Posted:
  • Proposals: 72
  • Remote
  • #4461207
  • Awarded
Chris T.Taha M.Shahvez J.Μuhammad Κamran Μ.Satwinder S. + 67 others have already sent a proposal.
  • 2

Description

Experience Level: Expert
The description section of my products on my website keep getting corrupted and I don’t know why. It was happening every few weeks, so I would have to restore the products with an uncorrupted CSV file. Now, they get corrupted a few minutes after I’ve restored them with the CSV file. I’ve been getting notices from my site’s host, saying that my database file is too large. Could that be related?

I have noticed that my products have regular “revisions” (see attached file), but I have not been editing them. I know that no one else has access to my site.

As an example, I have attached two images of a product: (1) Good version (2) corrupted version.

Please let me know what you think is causing this and how you would diagnose and fix this.

the website is www.encantobooks.com

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Clarification Board Ask a Question

  • Wade B.

    Hi Jason,

    Thank you for sharing the details of the issue — I appreciate you reaching out.

    After reviewing the description, I wanted to be upfront and let you know that this falls outside my area of focus. My work is primarily centred around security system concept design, solution recommendations, and sales strategy consulting, rather than website troubleshooting, database diagnostics, or CMS-related issues.

    Given the recurring nature of the problem and the technical investigation required, I wouldn’t be the right person to support this responsibly, and I believe you’d be better served by a web developer or database specialist with hands-on experience in this area.

    I wish you the best of luck in getting the issue resolved and hope everything runs smoothly going forward.

    Kind regards,
    Wade

    Jason J.06 Jan 2026

    Thank you so much, Wade!

  • TSOLUTIONS

    Jason

    Your site is wordpress?