
Resuscitate my website and make a Plugin work properly
- or -
Post a project like this- Posted:
- Proposals: 59
- Remote
- #4514060
- Awarded








Description
Mazi O.
100% (2)New Proposal
Login to your account and send a proposal now to get this project.
Log inClarification Board Ask a Question
-

Hi Mazi,
A few quick questions before I prepare my approach:
1. Has the website been moved to a new hosting provider or server recently, or have there been any major changes before these issues started?
2. Is the certificate generated as a PDF, an image, or an HTML page, and does the problem occur during generation, download, or printing?
3. Have any custom modifications been made to the Simple Quiz plugin or its certificate templates?
4. Is this a live production website, and would you prefer the fixes to be implemented on a staging environment first?
5. Besides the CPU overload and certificate issue, are there any other functional problems or plugin conflicts you'd like us to investigate during the review?
Looking forward to your reply! -

General Questions
1. Current Issues:
- What symptoms indicate the CPU overload?
- What suspicious activity have you noticed?
2. Website Details:
- What platform is your website built on?
- Are specific plugins or themes causing issues?
3. Security Concerns:
- Have you had any past security breaches?
- What security measures are currently in place?
4. Performance Metrics:
- What performance metrics do you track?
- Are there specific areas that are slow?
5. Simple Quiz Plugin:
- What issues are you facing with the plugin?
- What criteria must users meet for certificates?
Expectations and Deliverables
6. Timeline:
- What is your desired project timeline?
- Are there any critical deadlines?
7. Budget:
- What is your budget range?
- Are you open to discussing additional services?
8. Testing and Documentation:
- What level of documentation do you expect?
- Would you like ongoing support after the project?
Future Considerations
9. Preventative Measures:
- What measures have you taken to prevent similar issues?
- Are you interested in ongoing maintenance recommendations?
10. Communication Preferences:
- How often would you like updates?
- What is your preferred communication method? -
Hi Mazi,
A few questions before I begin:
Is your website built on WordPress, and do you have server/root access?
Have you noticed any specific error logs or times when the CPU usage spikes?
Was the Simple Quiz certificate feature working previously, or has it always been unreliable?
Are you using any caching, security, or CDN services (Cloudflare)?
Do you have recent backups available in case a rollback is needed?
Thanks!