Repair Magento Site Error
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Description
Experience Level: Intermediate
Hi - I have a problem with a magento 1.8.1.0 site I setup for a client and cannot get support from the theme supplier hellothemes, so I am looking for a quote to get it resolved.
Basically, if you respond to the error message "One or more of the Cache Types are invalidated" and refresh the cache you can no longer log-in to the backend. The page that comes up is an un-styled page with login that doesn't function. Front-end still works correctly.
The only way to get back in is to re-create the cache from a backup I keep for the purpose via cPanel. I have attached the error report that I sent to theme supplier if that gives you any ideas.
Briefly, I would like a quote for :
1. To resolve the main error so that the client can re-fresh their cache
2. The theme is licensed from Hellothemes. I want to be sure they cannot disable it or revoke the license in the future if they go out of business. Their support has stopped and their SSL has ceased to work so I'm concerned!
I look forward to hearing back from you.
Thanks
Nick
Basically, if you respond to the error message "One or more of the Cache Types are invalidated" and refresh the cache you can no longer log-in to the backend. The page that comes up is an un-styled page with login that doesn't function. Front-end still works correctly.
The only way to get back in is to re-create the cache from a backup I keep for the purpose via cPanel. I have attached the error report that I sent to theme supplier if that gives you any ideas.
Briefly, I would like a quote for :
1. To resolve the main error so that the client can re-fresh their cache
2. The theme is licensed from Hellothemes. I want to be sure they cannot disable it or revoke the license in the future if they go out of business. Their support has stopped and their SSL has ceased to work so I'm concerned!
I look forward to hearing back from you.
Thanks
Nick
Nick W.
100% (1)Projects Completed
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2 Jan 2015
United Kingdom
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