Troubleshooting Linux/MySql System Errors
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Description
Experience Level: Intermediate
Linux server running Magento 1.9
The following extension has been installed in Magento to manage the ecommerce inventory and fulfilment requirements: ERP
This extension requires cron to run every minute in order to update inventory and move sales orders along in the fulfilment process.
While this extension has worked fine for several years, over the last 4 weeks one of the key ERP cron tasks hangs the system on a daily basis, generating the following 2 system errors:
1. SQLSTATE[40001]: Serialization failure: 1213 Deadlock found when trying to get lock; try restarting transaction
2. SQLSTATE[HY000]: General error: 2006 MySQL server has gone away
Need expert assistance to troubleshoot the cause of these errors.
The following extension has been installed in Magento to manage the ecommerce inventory and fulfilment requirements: ERP
This extension requires cron to run every minute in order to update inventory and move sales orders along in the fulfilment process.
While this extension has worked fine for several years, over the last 4 weeks one of the key ERP cron tasks hangs the system on a daily basis, generating the following 2 system errors:
1. SQLSTATE[40001]: Serialization failure: 1213 Deadlock found when trying to get lock; try restarting transaction
2. SQLSTATE[HY000]: General error: 2006 MySQL server has gone away
Need expert assistance to troubleshoot the cause of these errors.
Robert M.
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Hello Robert,
Could you please share the link ?
Thanks,
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