Fix connection of Shopify Facebook channel to Facebook shop
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Post a project like this$100
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- Proposals: 10
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- #2425455
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2163004119865395211005406122664914690792118187257426325986882663733
Description
Experience Level: Entry
Hi all,
My customer's Shopify's website was disconnected from the Facebook shop.
We are using the FB sale channel, and it was connected and working fine up until a week ago, when there was a disconnect betweein the 2 platfoms. Since then, we could reconnect the FB account to the Shopify site, but all the products are not published to FB, and showing a message that details are missing. Shopify support cleared the cache and suggested to delete and shop in FB and reconnect it again, which did not help.
FB support is not responding as well, please let me know if anyone can help on this one.
Thanks
My customer's Shopify's website was disconnected from the Facebook shop.
We are using the FB sale channel, and it was connected and working fine up until a week ago, when there was a disconnect betweein the 2 platfoms. Since then, we could reconnect the FB account to the Shopify site, but all the products are not published to FB, and showing a message that details are missing. Shopify support cleared the cache and suggested to delete and shop in FB and reconnect it again, which did not help.
FB support is not responding as well, please let me know if anyone can help on this one.
Thanks
Omer B.
100% (31)Projects Completed
23
Freelancers worked with
9
Projects awarded
49%
Last project
2 Jul 2022
Thailand
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