Social Media Community Manager for Membership Group

Social Media Community Manager for Membership Group (with Tutorial Video Creation)

We’re looking for a confident and knowledgeable freelance Social Media Community Manager to support our membership group with 3–5 hours per week of ongoing work.

The role will involve:

Managing and engaging with our online membership community

Answering member questions related to social media (platforms, trends, tools, strategy etc.)

Creating short tutorial videos (screen recordings with voiceover or on-camera explainer videos) in response to common member queries

Proactively sparking conversation and keeping the community active and valuable

Staying up to date with current social media updates, trends and tools that matter to small business owners and social media managers

We’re looking for someone who:

Has proven experience in social media (management, strategy or training)

Is comfortable creating clear, friendly and practical tutorial videos (you won’t need to be ‘on camera’ unless you prefer to be)

Understands how to nurture and keep a community space buzzing

Can work independently, suggest content ideas, and offer valuable input

Ideally has experience in platforms like Facebook Groups or Skool

This is an ongoing freelance role with room to grow. You’ll be part of a wider freelance team, working closely with our director and supporting our members with real-time, practical support.

Please share examples of your work, including any videos or community projects if available.