Hold music

Requiring an on-hold audio - backing track and voiceover - for our brand - here are some recommendations we've had:

The music should reflect this balance of elegance, creativity, and trust.
Best-fit music styles:
Modern ambient acoustic – soft guitar or piano with gentle textures; evokes warmth and sophistication.
Minimalist neo-classical – light strings or piano with subtle crescendos; feels premium and thoughtful.
Organic chillout or lo-fi – relaxed beats with natural instrumentation; modern, creative, and calming.
Avoid anything too corporate, jazzy, or synthetic. You want music that feels crafted, not generic — ideally something that could sit behind a luxury wellness ad or a boutique design studio video.

For voiceover, we’re looking for a female voice with a soft RP accent — warm, elegant, and personable. The tone should feel welcoming and refined, with a sense of calm confidence. Think boutique wellness brand rather than corporate call centre. The tone is:
Warm: personable, elegant, and refined.
Considered: clear, calm, and trustworthy.
Poetic: expressive, but not flowery.
Ideal voiceover traits:
Accent: Neutral RP or soft Home Counties (Surrey, Berkshire, Kent) — not too posh, but polished.
Tone: Friendly, articulate, and gently expressive — think BBC Radio 4 continuity announcer meets boutique brand consultant. Keeps a calm, matter-of-fact base, avoids the more sultry styles sometimes found.
Delivery: Measured pace, soft imperatives (“Let’s explore what’s possible”), and warm adjectives (“crafted with care”).