Native Danish Speaker needed for customer service relationship building calls

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  • #667733
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Martin O. has already sent a proposal.
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Description

Experience Level: Intermediate
Native Danish Speaker needed for customer service relationship building calls.

We are a UK-based international business development and telemarketing agency. We specialise in long-term relationship building rather than telesales. Our team all work from home, mostly with VOIP phones and they work flexible hours to suit our clients and their lives. So we are the opposite of a call centre!! Check out our website at www.thecallbusiness.com
We currently support clients' business development across ASIA, the Americas and mainland Europe as well as the UK so we already work in about 12 languages. We have a new client – a technology company – who are looking to expand their business across Scandinavia and they have approximately 30 key contacts in Denmark who need to be called. These are people who they have met at exhibitions or who have requested product samples. The calls are to establish whether these key contacts have projects coming up with which our clients could assist. It's important to establish whether these companies need product literature, a product demonstration, costings and also to check that we have their email address. So it is very customer service focussed and aimed at long term relationship building.
We are looking for a native Danish speaker to join the team part time to make these calls. From the New Year we are looking for approximately 4-8 hours per week, flexible hours to suit you. Our initial contract is for three months but we are optimistic that this could extend to twelve months if the first few months go well.
Because we use a cloud-based CRM system and send emails on behalf of our clients we are looking for someone who is tech-savvy and can write a good email as well as having a warm, friendly and professional phone manner.
We pay good rates. We are nice to work for and we'd love to hear from you if you think this role might suit you.

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