Record a call to a company asking about its products and services
- or -
Post a project like this3880
$10
- Posted:
- Proposals: 1
- Remote
- #310879
- Awarded
Description
Experience Level: Entry
Estimated duration: 2 calls.
Description: I am looking to have some test calls made to check the quality of the information and the quality of the call that is being provided when you make a call.
We want to know if you are being offered additional services or offers and if the information you are being provided with it accurate and correct.
Things we are looking for are:-
How did the call centre colleague address you.
How long did it take to answer the phone.
Did they mention a contract.
How do you pay.
Can you help if i get stuck.
And so on.
You would need to be able to record the call as we would require the recording after to allow us to improve the service.
You need to be able to speak good English and be able to ask a lot of questions.
Extra notes: not set
Description: I am looking to have some test calls made to check the quality of the information and the quality of the call that is being provided when you make a call.
We want to know if you are being offered additional services or offers and if the information you are being provided with it accurate and correct.
Things we are looking for are:-
How did the call centre colleague address you.
How long did it take to answer the phone.
Did they mention a contract.
How do you pay.
Can you help if i get stuck.
And so on.
You would need to be able to record the call as we would require the recording after to allow us to improve the service.
You need to be able to speak good English and be able to ask a lot of questions.
Extra notes: not set
Philip W.
100% (3)Projects Completed
3
Freelancers worked with
3
Projects awarded
38%
Last project
1 Sep 2013
United Kingdom
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