Phoenix - Your AI AssistantAustralian Insurance Website Feature Analysis and Screenshots
- Posted:
- Proposals: 11
- Remote
- #4262486
- OPPORTUNITY
- Expired
Ibadan 
Description
Experience Level: Expert
We are keen to hire a freelancer / researcher / business analyst / UX professional to help on a project in Australia to carry out a website feature analysis project. The freelancer MUST be based in Australia in order to be able to work on this project but would work remotely.
Our end client is an insurance company in Australia that is keen to understand what competitors do for existing customers once they log in to their online insurance account. So, for example, do they allow their customers to make a claim, track a claim, update their policy details and so forth.
Our client would like to have a comparative feature analysis, showing a set of key features and whether or not each company provides these behind the login. The products of focus are car and home insurance.
The project research brief is therefore for someone to provide us with a feature analysis in Excel and detailed screenshots behind the login for 10 leading Australian insurers via website (and if available) via app.
To do this we assume that the researcher will need to either find friends who have policies with the insurers or indeed open up policies with each insurer, carry out the analysis, and then close the policies immediately afterwards. Examples of the insurers of interest are AAMI, NRMA, Budget Direct, and RACQ.
We are happy to pay for the cost of having the policies open for a 1 week period to carry out the work required on each of the insurers as well as the time required to take the screenshots and carry out the feature analysis in Excel.
Our end client is an insurance company in Australia that is keen to understand what competitors do for existing customers once they log in to their online insurance account. So, for example, do they allow their customers to make a claim, track a claim, update their policy details and so forth.
Our client would like to have a comparative feature analysis, showing a set of key features and whether or not each company provides these behind the login. The products of focus are car and home insurance.
The project research brief is therefore for someone to provide us with a feature analysis in Excel and detailed screenshots behind the login for 10 leading Australian insurers via website (and if available) via app.
To do this we assume that the researcher will need to either find friends who have policies with the insurers or indeed open up policies with each insurer, carry out the analysis, and then close the policies immediately afterwards. Examples of the insurers of interest are AAMI, NRMA, Budget Direct, and RACQ.
We are happy to pay for the cost of having the policies open for a 1 week period to carry out the work required on each of the insurers as well as the time required to take the screenshots and carry out the feature analysis in Excel.
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Is your expectation to get a benchmark study, or a strategic project to grow revenue, marketshare and customer loyalty/personal attachment?. The cost is a somehow similar (thousands), but the long term results is very different according to the choice. I can say as a consultant of a just purchased broker by an American Fund for $×00M (×>5).
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Hi Malcolm,
Do you have a list of the 10 insurers you'd like included, or should I suggest some based on market presence?
Many thanks,
Mony Bright