Urgent: Remote Full-Time Sales Agent – UK Floral Brand

We are a long-established and well-known floral gifting brand based in the UK. Since our inception we have proudly served over two million customers with thoughtful, high-quality floral gifts.



The Role:


We are urgently recruiting a full-time team member whose primary responsibility will be to handle our incoming sales calls. This is a 100% remote position open only to candidates based in the UK. Working hours are Monday to Friday, 9:00 am – 5:00 pm.



Core Responsibilities (the main focus of the role):

-Answer incoming sales calls promptly and professionally
-Follow a clear, provided script
-Guide the customer through the full ordering process
-Accurately place the order on their behalf
-This forms the essential day-to-day work.



Additional Responsibilities (desirable but not essential):


We would ideally like the role to have a hybrid element. Experience of, or a willingness to take on, the following would be a strong advantage:

-Creating and managing social media posts
-Making outbound B2B sales calls
-These elements are beneficial extras rather than core requirements.



What We Are Looking For:

-UK-based and available for full-time remote work during the stated hours
-Excellent verbal communication skills with a clear British accent. Our customers are predominantly older and value familiar, easily understandable spoken communication; a clear British accent helps ensure a smooth and reassuring experience for them
-Reliability, attention to detail, a friendly and patient telephone manner, and the ability to follow processes accurately
-Availability to start as early as Monday 17 August 2026 (or as soon as possible thereafter). This is an urgent vacancy and we are looking to appoint quickly
-If you have previous experience in inbound sales, customer service, or order-taking by phone, that would be excellent, though a strong natural aptitude and willingness to learn from our scripts and processes will also be considered.



How to Apply:


Please submit a short proposal outlining your relevant experience (especially any phone-based customer or sales work), your availability to start, and confirmation that you are UK-based and can commit to the 9–5 remote hours. Feel free to include any brief examples of social media work or outbound calling experience if relevant.

We look forward to hearing from suitable candidates who can help us continue delivering a first-class service to our customers.