Telemarketer Required— Wedding World Kent - Bridal Boutique

Summary


We drive paid traffic to a “Style Finder” quiz that pre-qualifies bridal leads (style, budget, size, timeline). Your job: contact fast, progress the pre-consultation process, and book qualified appointments—or hand off to a consultant to prep sample gowns for a mini trunk-show at the appointment.

About Us

Independent bridal boutique in Folkestone. Designers:

Maggie Sottero — https://www.maggiesottero.com
Rebecca Ingram — https://www.rebeccaingram.com
Sottero and Midgley — https://www.sotteroandmidgley.com
Justin Alexander — https://www.justinalexander.com
Website: https://weddingworldkent.com

Role & Responsibilities:

Call new leads quickly (speed-to-first-contact is a priority).
Run structured discovery (style/size/budget/date; off-the-rack vs order/location).
Handle light objections; set expectations; secure appointments.
Hand off to consultant when samples/mini trunk-show prep is needed.
Log calls, notes, outcomes in CRM; complete daily/shift reporting.
Follow scripts; iterate based on coaching and data.

Requirements (non-negotiable):

Proven telemarketing/appointment-setting experience with measurable results.
Clear, warm phone manner; confident objection handling.
Basic CRM competence (e.g., Pipedrive) and disciplined documentation.
Coachable, reliable, responsive during UK business hours.

Nice to Have (not required):

Bridal/fashion/retail background.
Familiarity with Typeform → Zapier → CRM workflows.

Hours & Pay:

5-10 hours/week initially; likely to increase with lead volume.
Typical weekly availability (UK days and times).
Proposed hourly rate + any minimum shift length.


Lead Flow / Stack
Typeform → Zapier → CRM (Pipedrive), call tracker, Google Sheets for daily KPIs.

KPIs
Speed-to-first-call, Contact Rate, Appointment Rate, Show Rate, Lead→Sale, CRM data quality.

How to Apply (please do all 3 )

60–90s voice note task (mock intro call) - Scenario: Call Emily (timeline ~9 months, budget £1,200–£1,800, style A-line/boho, size ~12). You’re a stylist at Wedding World Kent.

Your pointers (hit these in your own words):

- Tone: warm, confident, consultative (not salesy). Open with her name and one quiz detail.
- Value in one breath: curated picks + we’ll order in exact styles for her to try on within her budget, sizes 2–30, relaxed private fitting (no pressure)
- Light urgency (educate, don’t scare): most gowns are made-to-order (~4 months). With 9 months, trying in the next few weeks keeps all designers open no need to rush cut fees and allows time for alterations and to arrange calendars/ fitting with Mum and friends; rush/off-the-peg exist if needed.
- One check question: confirm she’s still leaning A-line/boho (or any must-avoid) and/or where she lives, ease of travel — don’t re-quiz.
- Close with 2 options: offer two concrete slots (e.g., Thu 6pm 9 evening apps available / Sat 11am). If not ready, suggest a 10-min style call with consultant or ask her preferred times; confirm best contact (SMS/WhatsApp/email).

Deliverable: 60–90s voice note (single take). Filename: WWK-IntroCall-[YourName].mp3.

2. Results bullets (3–5) from past telemarketing roles (appointment rates, show rates, conversions, or pipeline value).
3. Confirm setup: dialler/phone, internet, CRM experience.

Next Steps

Short informal video chat; then a quick paid trial shift for shortlisted candidates.

All the best

Stephen Whitehouse
Owner