Customer Service Representative

Job Description:
We are looking for a dedicated and professional Customer Service Representative to join our team. You will be the first point of contact for our customers and play a key role in delivering excellent service.

Responsibilities:

Respond promptly and professionally to customer inquiries via phone, email, or chat.

Resolve customer issues and complaints efficiently.

Maintain accurate records of customer interactions.

Provide product or service information as needed.

Collaborate with other departments to ensure customer satisfaction.

Requirements:

Proven experience in customer service or related roles.

Excellent communication and interpersonal skills.

Ability to remain calm and professional under pressure.

Strong problem-solving skills and attention to detail.

Familiarity with CRM systems is a plus.

Location: [Specify if remote or office-based]
Working Hours: [Specify]
Salary: [Optional]

How to Apply:
Please submit your resume and a brief cover letter highlighting your relevant experience.