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Title: Google Merchant center &product feed

  • Posted:
  • Proposals: 27
  • Remote
  • #4520992
  • Expired
Isaac O.Micheal B.Salihu G.Miracle I.Muhammad S. + 22 others have already sent a proposal.
  • 4

Description

Experience Level: Entry
I need a Google Ads/Merchant Center specialist to fix an ongoing issue on my Shopify store.

Problem:
My Performance Max campaign is blocked — Google Ads shows "Merchant Center account suspended" for account 5828721700 (Victoria's Bliss), even though:

• Merchant Center's own dashboard shows the account as Active, Verified, Claimed
• Google previously confirmed by email that a misrepresentation review passed
• I have an open Google support case (ID: 7-4365000040879)

Separately, 128 products are flagged for missing shipping info, causing "Limited" status.

What I need:

• Direct login to diagnose the real cause of the suspension
• Fix the shipping info issue
• Get Performance Max fully running

Store: victoriasbliss.be (Shopify)

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Clarification Board Ask a Question

  • Vishal K.

    Hi Vicky,

    Which app or method are you currently using to sync products from Shopify to Google Merchant Center? Is it the official 'Google & YouTube' Shopify app, Content API, or a third-party feed app like Simprosys?
    In your Google Ads dashboard under 'Linked Accounts', is account ID 5828721700 the only one linked, or is there an older/inactive Merchant Center account still showing linked there?
    What was the latest update from Google support regarding case ID 7-4365000040879? Did they acknowledge this as a backend sync bug between Google Ads and Merchant Center?

    Thank You,

    Vishal