
Setup Pipedrive
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Description
Norbert Z.
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Questions
• What is the source of the incoming data (emails, CSVs, APIs, web forms, or multiple sources)?
• Are the automated emails always in a consistent format/template?
• Approximately how many leads are processed daily?
• Do you already have custom fields configured in Pipedrive, or should those be designed as part of the project?
• Are you using Pipedrive Workflow Automation, Make.com, Zapier, or are you open to recommendations?
• What criteria should be used for deduplication (email, phone number, company, combination of fields)?
• Do failed imports need to generate alerts or notifications?
• Is this a one-time setup, or are you looking for ongoing support and optimization after deployment?
• Are there any additional actions required after lead creation, such as assigning owners, creating activities, or triggering follow-up sequences?
• Can you provide a sample of the incoming emails or data format for review?