Web Design Support Services

  • Posted:
  • Proposals: 5
  • Remote
  • #8408
  • Expired
Echim A.Rachel A.Sajjad A.Kim G.Tapan M. have already sent a proposal.
  • 6


Experience Level: Intermediate
We are a Web Design company seeking a long term partner who we can outsource a lot of our work to. Based on current work volumes we anticipate this will be between 100 to 150 hours a month of work but is variable. It could well increase a lot further in the longer term.

Most work will be carried out on our hosted server so a good reliable fast broadband connection is required.

In summary, the work can be divided into 4 categories…

1. Administration type work • we have a process of building websites which largely involves following a detailed checklist - adding client details to spreadsheets, our contact list, setting up various accounts, copy and pasting text into web pages, etc. General PC skills and some very basic HTML skills are needed for this but a good attention to accuracy is needed. This will be required within 2 working days of receiving the request from us. (Approx 20 to 30 hours/month)

2. Client email support • we have approx 300 clients we provide ongoing support to and receive email support requests on a regular basis, usually several per day. These are such things as adding a page to their website with some text they’ve provided, change of contact details on their site, adding an image to their site, advice on setting up their email account with Outlook, etc. Slightly better web design skills (html/css/very basic php) needed for this. Involves doing the work and emailing with our client. Good use of English is essential in liasing with clients. Whilst the amount of actual work is perhaps 2 or 3 hours a day in total, which is the time we want to pay for, we do need availability from 9am to 5pm UK time to be able to deal with emails relatively soon after they come in. (Approx 50 to 70 hours/month of actual work). This may develop to phone support also being provided.

3. Website Mockup Design • creating graphical mockups for new websites for client approval. A very high standard of design is expected for this. These will be required within 2 working days of receiving the design request from us. (Approx 10 to 15 hours per month)

4. Website CSS • we need an experienced CSS coder to take a large detailed pre-existing stylesheet and re-code it in order to change a pre-existing site to match the site from the mockup created. Some basic php work also required. These will be required within 2 working days of receiving the request from us. (Approx 15 to 25 hours per month)

Different people can do different tasks although we would prefer 1&2 to be done by the same person. Because we need continuity of service and it will take a while to learn all our systems we would want whoever does a particular task to always be the same person.

It would be helpful if you could send us some examples of sites you have designed, that are css based.

At this stage, we are looking for a quote for an hourly rate for this work based on us providing this kind of volume of work. You can quote different rates for the different work categories above if you wish.

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