Website Design Brief – Startup E-Commerce Website

Website Design Brief – Startup E-Commerce Website
1. Business Overview

Business Type: Startup (consumer & trade customers).

Objective: Build a professional online presence with a secure, user-friendly shop to sell products and spare parts.

Platform Preference: BigCommerce (scalable SaaS e-commerce).

Engagement Model: Ongoing monthly partnership with a design & development team (not one-off).

2. Website Scope

Core Pages (3–5):

Landing / Home Page

Clear brand introduction, featured product(s), call-to-action buttons.

Navigation to shop & customer portal.

E-Commerce Shop Page

Product listing with filters.

Main product + spare parts (cross-sell/upsell).

Consumer vs Trade pricing visibility.

Customer Portal (Secure Login)

Multi-Factor Authentication (MFA) via email or authenticator app.

Profile management, order history, invoices.

About / Contact Page (optional within 3–5 page scope).

Company overview, contact form, support links.

Shipping & Returns Page (if included as part of core)