Repair pluggins

I need web designer to rectify some problems on the web site .basically the website is designed by web designer in india .when they finished the project around 150 frames out of 340 spectacle frames were not seen.it isa word press web site .there is a problem with plugins .approached them so many times with no avail .does not seem to understand. Can anybody help?i have hidden the web site from Ionos as under construction .i can open to right person