Development work on an existing wordpress/elementor website

Hi, could you share a little more about the current website setup and the main goal of the knowledge center?

For example, are you looking for a simple searchable resource library, or do you need structured content such as categories, tags, article types, gated resources, FAQs, tutorials, and related-content recommendations? Also, is the site currently built fully with Elementor, and are there any existing plugins or custom post types that the new knowledge center needs to integrate with?

This will help determine whether a solution such as BetterDocs, Heroic Knowledge Base, or a custom post type and taxonomy setup would be the best fit without affecting site performance or the existing architecture.

Could you share the current website URL and clarify whether the bespoke page template should be built entirely in Elementor or with custom code/ACF, and what knowledge center features you need most (search, filters, categories, taxonomies, or related content)?

A few quick questions:
1. Could you share your existing website URL so I can review its current structure?
2. Is the knowledge center mainly for FAQs, documentation, or customer support articles?
3. Are there any design references or brand guidelines you'd like us to follow for the new template and landing page?

Hi Pavlina,

I'd like to understand the following before moving forward:

1. Are you already using Elementor Pro, or should I factor that into the implementation?

2. Do you have a preferred knowledge base plugin?

3. Will the landing page follow an existing design?

Looking forward to your response.

Best Regards.

Hi Palvina, how much existing content do you need migrated into the knowledge center, and is it currently sitting in another system, a spreadsheet, PDFs, or scattered across existing pages?

Hey Pavlina, which part matters most for this first pass: creating the bespoke Elementor page template, or getting the knowledge centre structure right with the right plugin, taxonomy and search setup?

One question: Is the knowledge centre intended primarily for customer self-service, internal team reference, or both, as that determines how the taxonomy structure and search filtering should be set up from the start?
approximately how many articles or help documents do you expect the knowledge centre to contain over the next 12–18 months? That will determine whether a lightweight plugin is sufficient or whether a more scalable documentation solution would be the better long-term choice.