MailChimp Template Troubleshoot/Fix
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- Proposals: 11
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Mailchimp HTML eMail Expert, Website Design & Build, Photoshop Image Manipulation, Graphic Designer.
Worthing
PPH #1 Service Provider in Development & IT : Wordpress|Magento|React Native|Mobile App Development|Angular|Node.js
Mohali
Web Developer - Vue Js, Nuxt Js, Tailwind, Inertia Js, Pinia Js, PHP, Laravel
Dhaka
Web design & Development | Moodle |Email Marketing | Mailchimp | PHP/MYSQL/ Wordpress |ASP.NET | C# |Python |Interspire |Email-Marketing
Lahore
Certified Responsive Emails, Newsletter Templates, Mailchimp, Aweber, klaviyo, HubSpot Design etc.
Vadodara
Creative Graphic Designer - Logo | Business Cards | Brochures | Flyers | Email Template/Signature | Image Retouching | Banners | Landing Page | T-Shirt | Print Design |
Mohali
8210309820712834247974051335752653056964961990491594011288531139976
Description
Experience Level: Expert
Design details: I have a MailChimp template that worked for years. We changed the masthead when we rebranded a few months ago.
Recently, I've received a few responses from our customers that they only see the first banner advertisement and that the rest of the email doesn't load. They are using Outlook.
I contacted MailChimp Help and they said -- From what I can see here, this campaign is using a custom coded template. This template contains oversized images. I would recommend resizing all the images to be 560 px in width maximum. This affects Outlook a lot because it does not display images well if they are oversized. Additionally there may be some html and css that outlook is stripping out on it's end that I would have no insight into here as in Support we ourselves are not HTML and CSS experts.
We can't resize the images to 560 as we've sold this space to advertisers at 600px wide.
You can see the emails (start with "Argentum Update") at http://us5.campaign-archive1.com/home/?u=a047db6ea598488ead1441a9b&id=abf7eb413e.
I'm seeking an alternative solution that will fix this issue. Can you help?
Type of email needed: Newsletter
Ideas for the visual style: consistent
Extra notes: I'd be open to you recoding everything as needed if that is best.
Recently, I've received a few responses from our customers that they only see the first banner advertisement and that the rest of the email doesn't load. They are using Outlook.
I contacted MailChimp Help and they said -- From what I can see here, this campaign is using a custom coded template. This template contains oversized images. I would recommend resizing all the images to be 560 px in width maximum. This affects Outlook a lot because it does not display images well if they are oversized. Additionally there may be some html and css that outlook is stripping out on it's end that I would have no insight into here as in Support we ourselves are not HTML and CSS experts.
We can't resize the images to 560 as we've sold this space to advertisers at 600px wide.
You can see the emails (start with "Argentum Update") at http://us5.campaign-archive1.com/home/?u=a047db6ea598488ead1441a9b&id=abf7eb413e.
I'm seeking an alternative solution that will fix this issue. Can you help?
Type of email needed: Newsletter
Ideas for the visual style: consistent
Extra notes: I'd be open to you recoding everything as needed if that is best.
Jaclyn A.
100% (7)Projects Completed
9
Freelancers worked with
8
Projects awarded
73%
Last project
17 May 2017
United States
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