TikTok copyright removal assistance needed

We need help removing videos on TikTok that were copied from our official brand channel without permission. The account using them is also using our company name, which misleads our clients.

Please answer these questions in your proposal:
1. Can you remove individual videos AND get the whole account banned, or only individual videos?
2. Can you take the task fully off our hands (turn-key)?
3. What do you need from us to start?
4. What method will you use (copyright/trademark/impersonation)?
5. Cost and timeline?
6. Payment terms and order (prepayment/milestones)?
7. What guarantees do you provide?
8. Do you have confirmed TikTok case studies?
9. Can you send a formal quote or invoice?
10. What payment methods do you accept?

There's no fixed deadline for the removal work itself — we understand this depends on TikTok's review process. We just need to gather proposals by this Friday, September 18, to make our decision.