UK Accountant looking for credit control services

We are a UK accountancy firm looking for an experienced credit controller to cover a long-term absence.

This is an ongoing role. The budget is a monthly estimate.

The initial focus is credit control for our own practice. There is scope to expand this into a client-facing service in future.

About the business
We act for around 600 clients. Over half pay monthly by Direct Debit through GoCardless. We use Xero for all bookkeeping and billing.

What the role involves

- Reviewing debtor balances in Xero
- Sending payment reminders
- Setting up and managing Xero automated reminders
- Chasing overdue invoices by email and phone
- Speaking to clients in a calm, friendly, professional way
- Agreeing and monitoring payment plans
- Keeping clear notes and records
- Working proactively to reduce overdue debt

What we are looking for

- UK-based credit control experience
- Strong working knowledge of Xero
- Confidence on the telephone
- Friendly but firm communication style
- Well organised and reliable
- Comfortable working independently
- Experience working with professional services firms preferred

Nice to have

- Experience using GoCardless
- Experience handling monthly recurring fees
- Background in accountancy or bookkeeping environments

This role suits someone looking for steady, ongoing work rather than a one-off project.

Please include details of your UK credit control experience and Xero experience in your proposal.