Virtual Assistant – UK Estate Agency - Property Listings / Admin

We are a busy UK estate agency looking for a reliable and detail-oriented Virtual Assistant to support us during the pre-marketing stage of property listings. This role focuses on preparing property details from the point of instruction through to the listing going live.
Work will be provided on an ad hoc basis, and payment will be made per completed property listing.

Scope of Work & Time Expectation
Each property listing will take approximately 1 hour in total to complete.
This hour is made up of 3–4 separate steps, completed at different points in time, for example:
* Uploading and checking photographs once received from the photographer
* Adding ID and compliance checks as they are returned
* Inputting seller questionnaires and property information
* Final checks and preparation before the listing goes live
While the tasks are completed in stages, the total time per listing averages around one hour.
Payment: £25 per fully completed listing.

Key Responsibilities
* Preparing property details from instruction to go-live
* Writing clear, professional property descriptions (sales & lettings)
* Inputting and updating data within Rex CRM
* Managing emails and tasks via Gmail
* Completing admin and compliance checks (EPCs, floor plans, certificates, ID checks, etc.)
* Ensuring all information is accurate, consistent, and well presented
* Following a detailed step-by-step brief and checklist for each listing
* Using various online tools and portals as required

Confidentiality & GDPR Compliance (Essential)
Due to the nature of this role, you will be handling confidential client information and personal data.
The successful candidate must be willing to sign:
* A Non-Disclosure Agreement (NDA)
* A Data Processing Agreement (DPA) in line with UK GDPR requirements
These agreements are mandatory and form part of our compliance and privacy obligations.

Required Skills & Experience
Essential:
* Excellent written English (UK grammar and spelling is critical)
* Strong attention to detail and accuracy
* Experience as a Virtual Assistant or in a structured admin role
* Confident using Gmail, cloud-based tools, and CRM systems
* Ability to follow processes and checklists precisely
* Organised, reliable, and responsive
Highly Desirable:
* Experience working with UK estate agents or property listings
* Familiarity with Rex CRM or similar property CRM platforms
* Experience writing property descriptions or marketing copy
* Understanding of UK property compliance requirements

Working Arrangement
* Ad hoc work, allocated as instructions are received
* Initially around 10–20 property listings per month
* No guarantees are given on volume of work, as this will depend on business levels
* Paid £25 per completed listing
* Tasks completed in stages as information becomes available
* Fully remote
* Ongoing work available for the right Virtual Assistant

Ideal Candidate
This role suits a VA who:
* Is comfortable with staged tasks rather than one-off jobs
* Enjoys detail-driven admin work
* Can manage small tasks over time and keep track of progress
* Takes pride in producing accurate, professional listings