Virtual Assistant to help CMC submit complaints 4 wks+ full time

We are a regulated claims management company that makes complaints to lenders in the UK.

Due to coronavirus we have a shortage of employees and we are looking for a virtual assistant to assist with the following:

- Use of claims system (full day of paid training given)
- Review customer evidence (training given)
- Tailor template letters to lenders and send via company cloud email system

The successful candidate must be UK based and will need to take delivery of (and make available for return at the end of the assignment) a company laptop. The candidate will be given a company login.

Working hours can be flexible, but we are looking for 8 hours per day 5 days a week. You will need to:
a) Send us a photo of your home working area
b) Be able to confirm good broadband speeds and ideally have a monitor with HMDI input (we will supply laptop)
c) We will require/request a DBS check.
d) You will need a clear diary (no other work commitments / projects / holidays).
e) You will need to be contactable whilst working on our company messenger system and be prepared to speak by telephone to the supervising manager

This assignment is likely to last around 4 weeks with the possibility to extend.

The work is repetitive but requires some drafting / analysis and updating our claims system.

Start - asap.