Virtual Assistant for Electrical Testing Business (UK Hours)

Location: Remote (UK-based preferred, but open to international applicants who can work UK hours)

About the Role:
We're looking for a proactive and professional Virtual Assistant to support our growing electrical testing business. You’ll be the first point of contact for many of our clients, so fluent (ideally native) English and excellent communication skills are essential.

Key Responsibilities:

Answering incoming phone calls during UK business hours

Managing voicemails and following up promptly if unavailable

Responding to customer emails and enquiries

Scheduling appointments and managing calendars

Light admin and customer service tasks

Liaising with engineers where needed

Requirements:

Fluent, ideally native, English speaker

Must be available to work Monday to Friday, 9am–5pm UK time

Ability to answer most calls live, with voicemail backup for occasional conflicts (e.g. Zoom calls, short personal appointments)

Experience in customer service or admin roles

High-speed internet and quiet working environment

Professional, friendly, and organised

Preferred:

Based in the UK

Familiarity with the electrical or trades industry