UK Office Administrator and Assistant Required

I run my own Internet business from Manchester (UK). I am looking for a very capable assistant who can:

1) Answer customer service queries - daily (varying amounts - usually 10-20; nost masses)
2) Can use/update an online shopping cart - downloading and sorting orders, and cancelling/updating subscription payments.
3) If need be, call customers back in response to queries (NO cold calling or selling here - purely queries regarding products, shipping etc. with existing customers). You an use Skype for this and charge me accordingly.
4) Other random stuff occassionally!

Ideally you need to be at least reasonably online literate, and good typing skills are always a bonus. You need to be very reliable.

I estimate around 2-3 hours of work per day. The job is an every-day thing, so you need to be available 5 days per week. Weekends you won\'t be needed!

Benefits to you: I don\'t mind paying well for the right person. If you\'re efficient I can pay you well per hour. And this can be done from home. You MAY need to meet up with me once per week. But this hopefully won\'t be a big deal. An added bonus is that I\'m told I\'m relatively easy to work with!