Temporary, Part-Time Admin Assistance Required

We are looking for an experienced and detail-oriented Administrative Assistant to support our Head of Customer Service during busy periods in our work calendar. You will provide administrative support including following up with customers (either by email or phone) to retrieve any outstanding details required to fulfil their course bookings, as well as assist in preparing documents and reports, and handling other ad hoc administrative tasks as needed. Additional weekly work/a longer-term working arrangement may be possible for the right candidate.

Responsibilities:

- Prepare documents and reports as requested
- Answer calls and emails in a timely manner
- Manage databases with confidential information
- Provide general administrative support to the Head of Customer Service

Requirements:

- Minimum of 1 year of experience in an administrative role
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Excellent written and verbal communication skills
- Excellent organizational skills with attention to detail
- Ability to multitask and prioritize tasks effectively
- Regular internet access