OPERATIONS MANAGER UK

Job Title: Operations Manager
Industry: Surveying / Disrepair Surveys for Housing
Location: London (job is remote)

About Us:
HDs is a fast growing surveying company that is committed to delivering exceptional services to our customers. We take great pride in our dedication to quality, efficiency, and customer satisfaction. As we continue to expand, we are looking for a talented and experienced Operations Manager to join our team and help drive our operations to new heights.


Job Description:
We are seeking an experienced Operations Manager to oversee all aspects of our company's operations. The ideal candidate will have a strong background in operations management, linkedin, digital marketing and a proven track record of optimising processes and improving overall efficiency.


Key Responsibilities:

* Team Leadership: Lead and inspire professionals to achieve company goals and objectives.
* Process Improvement: Continuously evaluate and streamline operational processes to maximise efficiency and enhance overall productivity.
* Resource Allocation: Manage resources effectively including marketing budgets etc.
* Quality Control: Implement and maintain quality control measures to ensure services exceed customer expectations.
* Strategic Planning: Collaborate with senior management to develop and execute operational strategies that align with company goals.
* Compliance: Ensure that the company operates in compliance with all relevant U.K laws and regulations.
* Performance Metrics: Develop and monitor key performance indicators (KPIs) to assess and improve operational performance.
* Customer Focus: Maintain a customer-centric approach to operations, ensuring that customer needs are met efficiently and effectively.
* Marketing: a strong background of digital marketing including Linkedin, experienced in blogs/ e shots etc
* Tech: use of marketing package on Hubspot would be ideal. 




Qualifications:
* Bachelor's degree in Business Administration, Operations Management, or a related field ideally and/or
* Proven experience in operations management.
* Strong analytical and problem-solving skills.
* Excellent communication and interpersonal abilities.
* Proficiency in using operations management software and tools. We use Hubspot as company CRM.
* Ability to work collaboratively and lead cross-functional teams.
* Results-oriented with a strong commitment to quality and continuous improvement.


Benefits:
* Remote work
* Flexible hours
* Opportunities for professional development and growth within the company.
* A dynamic and inclusive work environment.
* Bonuses for hard work.


If you are a highly motivated and experienced Operations Manager looking to make a significant impact in a growing company, we invite you to let us know why you are a strong fit for this position. 
 Please send your CV and please include the work banana in your response so we know you have read in detail.