Office Manager / Customer Service Executive – Virtual Assistant

We are looking for an experienced virtual assistant to help with office management and customer service coordination tasks.

Tasks include:

* Office management and virtual assistant support to senior management
* Managing inboxes and handling customer and client correspondence
* Initiating and following up on new client communications
* Processing monthly invoices and managing subscription renewals
* Chasing reports and coordinating contractors and junior staff
* Coordinating calls, updates, and internal communications

We are looking for someone who:

* Has strong experience as a virtual assistant, office manager, or customer service executive
* Has previous experience using Xero and CRMs such as HubSpot and Freshworks
* Is used to meeting deadlines and managing multiple tasks
* Is able to work independently with minimal supervision
* Communicates clearly and professionally in English

Commissions and performance bonuses are available.
References may be requested.

This starts at around 10 hours per month, with regular repeat work and the option to increase hours over time by mutual agreement.

We are based in London, but this is a virtual role.