5 Virtual Assistants to help with complaints 4wk+ full time

The successful candidate must be UK based and will need to take delivery of (and make available for return at the end of the assignment) a company laptop. The candidate will be given a company login.

We are a regulated claims management company that makes complaints to lenders in the UK.

We are looking for virtual assistants to assist with the following:

- Use of claims system (full day of paid training given)
- Review customer evidence (training given)
- Tailor template letters to lenders and send via company cloud email system
- Administrative tasks as requested (may include reviewing financial offers where applicable)

Working hours may be flexible, but we are looking for 8 hours per day 5 days a week. You will need to:

a) Send us a photo of your home working area
b) Be able to confirm good broadband speeds
c) We will require/request a DBS check.
d) You will need a clear diary (no other work commitments / projects / holidays).
e) You will need to be contactable whilst working on our company messenger system and be prepared to speak by telephone to the supervising manager

This assignment is likely to last around 4 weeks with the likelihood to extend. There is scope to progress into more complex areas where suitable.

The work is repetitive but requires some drafting / analysis and updating our claims system.

The start is Monday 7 September 2020 and this will be a full day training.