Professional French phone interviewer
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Description
Experience Level: Intermediate
We are a Canadian SAAS company that specializes in creating and developing software and enabling customized data analysis for our clients. We are looking for home-based, part-time professional phone interviewers.
The job:
We are looking for professionals to call our client’s customers in France to inquire about their level of satisfaction in their relationship with our client. As a business researcher, you will be conducting short satisfaction surveys, often with decision makers who make large purchases from our client. This position is not a telemarketing job; you are not selling anything. However, you do represent the client and us; therefore, our professional standards of conduct are high.
With each respondent, you will strive to establish a short, but trusting and meaningful phone dialogue to obtain their feedback and specific suggestions for service improvements. You will record the conversation using the software we provide and transcribe all meaningful comments. You will need to be productive, but the quality is the essential consideration.
Hours:
Flexible, but between 8 am and 6 pm (GMT+1). We would like you to commit to between 20 and 35 hours a week. There may be possibilities for us to discuss your working on other campaigns.
Languages:
We are looking for native French speakers to interview our client's customers in France You will be calling in your native language, and you need to speak and write it perfectly. You will also need to be able to communicate with our team in English.
Profile:
• You are a people person, have extraordinary listening skills and can respond empathetically while maintaining interviewer neutrality
• You have a probing mind and are passionate about continuous quality improvement
• You are detail oriented and accurate
• You are reliable - if you commit to working 20 hours this week, you will keep your commitment
What you will require:
• A reliable high-speed connection with direct (cabled) access to the internet
• Your own computer
• A USB headset with noise cancelling microphone
• A quiet workspace
What we offer:
• Good remuneration
• Paid individual training
• Flexible hours
• Work from home
• Friendly and supportive team
• The possibility of long-term employment
• Professional development opportunities
The job:
We are looking for professionals to call our client’s customers in France to inquire about their level of satisfaction in their relationship with our client. As a business researcher, you will be conducting short satisfaction surveys, often with decision makers who make large purchases from our client. This position is not a telemarketing job; you are not selling anything. However, you do represent the client and us; therefore, our professional standards of conduct are high.
With each respondent, you will strive to establish a short, but trusting and meaningful phone dialogue to obtain their feedback and specific suggestions for service improvements. You will record the conversation using the software we provide and transcribe all meaningful comments. You will need to be productive, but the quality is the essential consideration.
Hours:
Flexible, but between 8 am and 6 pm (GMT+1). We would like you to commit to between 20 and 35 hours a week. There may be possibilities for us to discuss your working on other campaigns.
Languages:
We are looking for native French speakers to interview our client's customers in France You will be calling in your native language, and you need to speak and write it perfectly. You will also need to be able to communicate with our team in English.
Profile:
• You are a people person, have extraordinary listening skills and can respond empathetically while maintaining interviewer neutrality
• You have a probing mind and are passionate about continuous quality improvement
• You are detail oriented and accurate
• You are reliable - if you commit to working 20 hours this week, you will keep your commitment
What you will require:
• A reliable high-speed connection with direct (cabled) access to the internet
• Your own computer
• A USB headset with noise cancelling microphone
• A quiet workspace
What we offer:
• Good remuneration
• Paid individual training
• Flexible hours
• Work from home
• Friendly and supportive team
• The possibility of long-term employment
• Professional development opportunities
Ahmed C.
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8 May 2024
Russian Federation
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