How can I apply the total quality management in Vodafone company.

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Experience Level: Intermediate
Conditions :
1. Using the eight concepts of total quality management critically analyse and appraise the implementation of total quality management.
2. Describe the quality initiative within a TQM context in detail. Describe fully the context of the situation, I e. the reason for the strategy, and any tools and techniques used or that would be desirable. Make sure you address all of the fundamental concepts of quality clearly.

My assignment should:

1. Be entirely your work and address the question set.
2. Demonstrate your understanding of the unit material within a clear structure.
3. Contain evidence of your background reading of the relevant books and journals.
4. Show the application your knowledge and understanding to the chosen situation therefore that any evaluations of a situation should be justified by facts, e g. %u201Cthe managers%u2019 leadership style was inappropriate because an organ because an organizational survey indicated that the staff were generally at development level D1, although the manager was using an S3 leadership style%u201D.
5. Demonstrate your ability to construct sound and reasonable arguments
6. Be referenced using the Harvard APA.

You need to think through clearly the ethical issues that may be associated with your collection of data for your assignment.

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