LA fitness complaint
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- Posted:
- Proposals: 6
- Remote
- #188666
- Awarded
Description
Experience Level: Intermediate
I have been emailing them back and forth about a membership which I cancelled in February 2012.
I gave notice to the receptionist end February to cancel my membership. He entered that into the system and said it was fine. Subsequently when I went back in July for 2 training sessions with my personal trainer, I had to pay the entrance fee on both occasions, which proved that my membership had already been cancelled.
I requested that all unauthorised direct debit payments from March through September 2012 be refunded to me as these have been taken without authorisation. I had to cancel my direct debit
There is a dispute in why did i cancelled my direct debit and they have no record of me cancelling my membership but they didnt respond on me paying the fee in july when i went for my personal training session. they want me to pay an amount for the last month and i want my refund for the last couple of months.
I gave notice to the receptionist end February to cancel my membership. He entered that into the system and said it was fine. Subsequently when I went back in July for 2 training sessions with my personal trainer, I had to pay the entrance fee on both occasions, which proved that my membership had already been cancelled.
I requested that all unauthorised direct debit payments from March through September 2012 be refunded to me as these have been taken without authorisation. I had to cancel my direct debit
There is a dispute in why did i cancelled my direct debit and they have no record of me cancelling my membership but they didnt respond on me paying the fee in july when i went for my personal training session. they want me to pay an amount for the last month and i want my refund for the last couple of months.
Nauf A.
100% (60)Projects Completed
47
Freelancers worked with
45
Projects awarded
8%
Last project
9 Feb 2023
United Kingdom
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