Part-time IT Service Delivery Manager/Operations
2173
£20/hr(approx. $25/hr)
- Posted:
- Proposals: 6
- Remote
- #1986728
- Archived
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Bay Minette
46274514130001642492168940421304482200723
Description
Experience Level: Entry
We are a growing IT Company on the South Cost with our own in-house IT team but we are finding that there is a real need for an Service Delivery Manager/Operations Manager in the business
We do not want someone full time but we do need someone to manage our team so they are delivery our service in a best practice methodology. Things i want to achieve are:
We want to streamline IT Efficiencies using our business suite (O365, Autotask, Azure AD, Autotask Workplace, Autotask RMM etc)
We want to ensure consistent processes delivered through the business with quality standards applied (ISO9001)
We want our team to managed so they are performing at the highest level and measured against KPI and SO
We want to improve our services based on reporting for Service Delivery, SLA's, Response times, resolution times and many other factors
All other duties of an SDS
We would prefer people closer to us on the South Coast near Brighton but all dependant on what can be acheived and how this would be achieved being an outsourced solution
Please come back to me so we can review and shortlist
Many Thanks
We do not want someone full time but we do need someone to manage our team so they are delivery our service in a best practice methodology. Things i want to achieve are:
We want to streamline IT Efficiencies using our business suite (O365, Autotask, Azure AD, Autotask Workplace, Autotask RMM etc)
We want to ensure consistent processes delivered through the business with quality standards applied (ISO9001)
We want our team to managed so they are performing at the highest level and measured against KPI and SO
We want to improve our services based on reporting for Service Delivery, SLA's, Response times, resolution times and many other factors
All other duties of an SDS
We would prefer people closer to us on the South Coast near Brighton but all dependant on what can be acheived and how this would be achieved being an outsourced solution
Please come back to me so we can review and shortlist
Many Thanks
Steven J.
100% (21)Projects Completed
2
Freelancers worked with
2
Projects awarded
7%
Last project
18 Mar 2020
United Kingdom
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Dear Steven,
Are you ok with applicant based out in India or do you require someone on site?
I am willing to apply if the work could be done remotely. Kindly confirm.
Regards
Vipul
637512
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