We do not want someone full time but we do need someone to manage our team so they are delivery our service in a best practice methodology. Things i want to achieve are:
We want to streamline IT Efficiencies using our business suite (O365, Autotask, Azure AD, Autotask Workplace, Autotask RMM etc)
We want to ensure consistent processes delivered through the business with quality standards applied (ISO9001)
We want our team to managed so they are performing at the highest level and measured against KPI and SO
We want to improve our services based on reporting for Service Delivery, SLA's, Response times, resolution times and many other factors
All other duties of an SDS
We would prefer people closer to us on the South Coast near Brighton but all dependant on what can be acheived and how this would be achieved being an outsourced solution
Please come back to me so we can review and shortlist
Steven J.0% (0)
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Are you ok with applicant based out in India or do you require someone on site?
I am willing to apply if the work could be done remotely. Kindly confirm.