I need someone to help me get a Dell MPF 3115CN printer to scan to email.
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- Proposals: 7
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- #1146497
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Software Developer / System Administrator / Database Designer / Analyst / Programmer - Yorkshire
York
Information Security + Digital Forensics + IT infrastructure Support and Administration
Guildford
1204882740351833561962524957205400141251162
Description
Experience Level: Intermediate
Estimated project duration: 1 day or less
Description of support work: We have a Dell MPF Laser 3115CN and would like someone to help us to get it working.
The problem is that while the printer works for all of the computers on the network, scanning to email does not.
Extra notes: - It has previously worked but was connected to an in house server. Now everything is connected to a router in the office.
- We use office 365 for our emails
- Errors I encounter are 016-503 SMTP Error - Failed to Resolve SMTP Server Name at Mail Reception and 016-507 SMTP Login Error - Failed to Login to SMTP Server at Mail Transmission.
- Our computers are on Windows 10.
- have have also have had no luck with print to file.
User guide and info can be found here: http://www.dell.com/support/home/us/en/04/product-support/product/dell-3115cn/manuals
The problem is that while the printer works for all of the computers on the network, scanning to email does not.
Extra notes: - It has previously worked but was connected to an in house server. Now everything is connected to a router in the office.
- We use office 365 for our emails
- Errors I encounter are 016-503 SMTP Error - Failed to Resolve SMTP Server Name at Mail Reception and 016-507 SMTP Login Error - Failed to Login to SMTP Server at Mail Transmission.
- Our computers are on Windows 10.
- have have also have had no luck with print to file.
User guide and info can be found here: http://www.dell.com/support/home/us/en/04/product-support/product/dell-3115cn/manuals
Sam T.
100% (5)Projects Completed
5
Freelancers worked with
5
Projects awarded
27%
Last project
16 Nov 2015
United Kingdom
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