I need a next business day On Site response to Carlisle Hospital for NAS warranty

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  • Proposals: 0
  • On-site in Carlisle, GB
  • #698813
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Experience Level: Expert
Estimated Job duration: Ongoing
General information for the business: To cover warranty swap out, or hands on maintenance in the event of failure. NOT DISK FAILURE
Industry: Technology
Kind of support: Hardware
Description of support work: We have a next business day liability for support of a NAS box in the Carlisle Trust. (cumbria)

In the unlikely event the NAS hardware fails, we would need a next business day on site response, to tackle.

I would be available for technical purposes, and to handle replacement hardware if necessary.

This doesnt include Disk failure, since they are from another supplier and warranted seperately.

I would like to pay a small "retainer". and a day, 1/2 day rate for tackling issues if and when they arise.

The warranty term is 3 years, so this really should be money for nothing, and maybe more in the future, so this could be worth taking a punt on

The NAS is a Synology 2414 with redundant power supplies.

I would be looking for a competent tech with the right outlook to possibly develop a further reaching business relationship. going forward.
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