Build ManyChat + WhatsApp Automation Funnel

We run four UK “Dancing With The Stars” per year. We want to setup automated messages across Instagram, Facebook, and WhatsApp.

We want a complete, production-ready automated conversation system built across:

ManyChat (Instagram + Facebook DMs)

WhatsApp API (already activated inside Go High Level)

Go High Level (GHL) for CRM, inbox, and follow-up

AI-assisted responses for handling FAQs

Our goal is to build a warm, engaging, professionally structured chat experience that converts Strictly Come Dancing fans into paying weekend guests.

This job is Phase 1, and must produce a complete, working, polished funnel — not a draft or skeleton.

Budget: £800 fixed

Deposit: £200

Timeline: 7–10 working days from receiving all access + content

Mid-point review: Mandatory visual walkthrough on Day 5

Final delivery: Complete working system fully tested end-to-end

Platforms Already Set Up

✔ ManyChat account ready
✔ Instagram & Facebook business pages
✔ Go High Level (GHL) account ready
✔ WhatsApp Cloud API already activated inside GHL
✔ Access ready to be shared with chosen freelancer

PHASE 1 — MUST-DELIVER ITEMS

These items must be delivered within the 7–10 day window.
No placeholders. No draft flows. No missing logic.

1. Instagram + Facebook DM Automation (via ManyChat)

Triggers:

Organic reactions to posts & Ads, shares, video views

Story replies

Comment-to-DM

Click from paid ads

Profile / bio link

Website chat widget (ManyChat or GHL)

Automated Flows:

Full “DWTS Superfan Funnel”

Lead capture

Event selector

Venue funnels (all 4 events)

Pricing and availability info

Media (images/cards)

FAQ redirection

Ask-a-question → human handover

2. “DWTS Superfan Funnel” (core conversion journey)

Must include:

Step 1 – Emotional Hook / Meet the Stars

Welcome message written in brand tone

Star carousel (Aljaž, Janette, Giovanni etc.)

User selects favourite star

Step 2 – Star-Specific Response

Emotional, tailored messaging per star

Buttons to view events featuring that star

Step 3 – Event Selector

Alton Towers (March)

Beaumont Estate (March)

Celtic Manor (April)

Celtic Manor (July)

Step 4 – Venue Micro-Funnels

Each venue must include:

Overview

What’s Included

Star lineup

Pricing

Media cards

Real images (provided by me)

Call-to-action flows (availability, questions etc.)

3. WhatsApp Automation (via GHL)

WhatsApp is fully set up already and must be integrated in Phase 1.

Deliverables include:

Template creation (welcome, availability, reminders)

Keyword/trigger routing from ManyChat → WhatsApp

Automated follow-ups (Meta compliant)

Human takeover rules inside GHL

Adding WhatsApp to the conversation journey

Lead assignment when required

Abandoned enquiry / cold lead re-engagement

Automated notifications for new venue announcements or price/deadline updates

4. AI-Assisted Responses

Using:

My provided webpage list

Event copy

FAQ sheets

Pricing info

AI should:

Answer FAQs

Provide reassurance

Stay on brand (warm, friendly, magical, Strictly-style enthusiasm)

Handle natural branching

Keep messages short unless long-form is intentional

5. Tagging, Segmentation & Lead Logic (explained)

Tagging = apply labels based on user actions (e.g. “Interested: Alton Towers”, “Favourite Star: Giovanni”).

Segmentation = group leads based on behaviour so we can personalise future campaigns.

Lead Logic = rules that determine:

When someone becomes a “warm lead”

When someone enters pricing flows

When WhatsApp follow-up should trigger

When human takeover is required

How we track interest levels per venue

This must be fully implemented.

6. WooCommerce / Website Integrations
a. Dropped Checkouts
WooCommerce connected to GHL so dropped checkouts trigger WhatsApp follow-ups

b. Website Chat Widget
Install GHL Chat Widget to offer:

AI Chat
WhatsApp - into automation sequence

7.Testing & Quality Requirements

Before final handover:

Every branch tested

All buttons tested

All images optimised

WA templates tested & approved

Human takeover

Meta compliance adhered to

No placeholders

No duplicate text

No spelling/format issues

Brand tone consistent

I Will Provide

All event images

All webpages for AI training

Existing website structure

Brand voice guidelines

WhatsApp number (already active in GHL)

Access to ManyChat + IG/FB + GHL

Milestone 1 (Day 3/4): £0 released yet

Full visual walkthrough

Screenshots of flow structures

Confirm triggers + routing

Confirm WhatsApp integration plan

Sign-off to proceed

Milestone 2 (Final): £800

Complete, working system

All testing complete

Onboarding walkthrough

Handover video

Looking For

Please only respond if you have:

Proven experience with ManyChat, GHL, and WhatsApp Cloud API

Portfolio/examples of complex automation builds

Strong understanding of conversational design

Ability to work fast without sacrificing quality

Any recommendations or improvements you suggest

Start Immediately