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AI Outlook Email responder

  • Posted:
  • Proposals: 46
  • Remote
  • #4483139
  • OPPORTUNITY
  • Awarded
Elijah A.Aadil S.MUHAMMAD Kashif M.Yassine A.Madeline G. + 41 others have already sent a proposal.
  • 5

Description

Experience Level: Expert
Develop an AI-powered Outlook email responder for a busy WooCommerce WordPress site. Leverage four years of archived email replies plus website guides and manuals to build a consolidated knowledge base. Create a system to auto-draft context-aware responses using that knowledge, with options for human review and editing. Optionally design integration with an AI chatbot to deflect routine queries and reduce incoming emails, improving response speed and consistency.

Budget is flexible dependent on what can be offered and advised.

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Clarification Board Ask a Question

  • Eight Veer Ltd

    Hi William, could you please review the attached file and let us know your thoughts?

  • Robert B.

    Hi William,
    A few questions to help me better plan the best approach for this project:

    Where is your Outlook email hosted; Microsoft 365 or a local desktop app with .pst files?

    What should we tackle first; the Outlook auto-drafting system, the website chatbot, or both together?

    Are your guides and manuals in PDFs, WordPress pages, or another format?

    Should the AI pull live WooCommerce order data when drafting replies, or work from the knowledge base alone?

    And finally, are you open to a small monthly API cost, or do you need a fully self-hosted solution?

  • Krishna W.

    Hello Mr. William A,

    Can I know That are your past support emails structured enough (e.g., Outlook export/PST) to build a searchable AI knowledge base for accurate draft replies?