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Telephone assistant Coventry

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Post a project like this
2338
££
  • Posted: 6 years ago
  • Proposals: 16
  • Remote
  • #168475
  • Awarded
Tyler F.
Tyler F.
Manager
Top EndorsedPPH AmbassadorZendesk Agent ReadyMicrobusiness Awards Top 5 Finalist
United Kingdom Coventry
Shafeeq Q.
Shafeeq Q.
Translator, writer and expert in computers..
Pakistan Lahore
Wilma L.
Wilma L.
Data Entry/IT/Customer Service/Researcher/Networking Specialist/Virtual Assistant/Transcriptionist/ECommerce/WordPress Product Upload
Philippines Cagayan de Oro
Lynn I.
Lynn I.
Virtual Assistant P/A
United Kingdom Sutton Coldfield
Donna P.
Donna P.
Customer Service / Contact Centre Manager
United Kingdom Carlisle
Yolanda R.
Yolanda R.
Virtual Assistant/Customer Support & Services
Portugal Lisbon
Paul P.
Paul P.
Empty Homes Project Officer and Property Consultant.
United Kingdom Corby
Pauline W.
Pauline W.
Legal Transcription/Document Production/VA Service
United Kingdom Cardiff
Michelle D.
Michelle D.
Administrative Support
United Kingdom Leeds
Melvin L.
Melvin L.
Virtual Assistant, inc.Database Manager & General Administrator
United Kingdom Burton upon Trent
Darren L.
Darren L.
Customer Service (Before/After Sales Support), Order Processing and Production Team Assistant.
India Erode
MS TOSIN A.
MS TOSIN A.
VIRTUAL AND PERSONAL ASSISTANT
United Kingdom London
  • 1
  • 2
3172692121393124572762353447472670933186453071033317289190421138514481
Tyler F.
Shafeeq Q.Wilma L.Lynn I.Donna P. + 11 others have already sent a proposal.
  • 1
  • 1

Description

Experience Level: Intermediate
International company established in the United Kingdom is looking for a phone assistant part-time job from home or from your work. The scope of work is handling calls and information service for customers of our service companies. It is no telesales or telemarketing but the clients will call to you for information about our company. One call takes between 10-15 minutes. It is occasional job.

Your role:

• To receive Inbound calls/orders from customers

• To liaise with the Company Managers to ensure all data is captured and updated.

• Handling customer’s queries and overcoming ordering / fulfilment difficulties that the customer may be experiencing.

• To meet Client expectations whilst maintaining awareness of productivity rates at all times

• To take on knowledge and expertise in order to give accurate information



Skills:

• Excellent customer service skills

• Be a self motivator with experience of working with people

• A confident telephone manner to enable you to successfully describe service.

• A keen interest and knowledge in social care.

• Good keyboard skills and computer literacy are necessary together with an eye for detail

• Have a Proactive approach to problem solving and the day to day task.



We offer:

- Work from home or from your current job

- Pay by phone calls handled - 4-6 GBP / call or 200 GBP/month (20 hours/month)
DIFF s.r.o.; V.
DIFF s.r.o.; V.
100% (1)
Projects Completed
3
Freelancers worked with
5
Projects awarded
33%
Last project
10 Sep 2012
Czech Republic

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2338
££

- or -

Post a project like this
DIFF s.r.o.; V.
DIFF s.r.o.; V.
100% (1)
Projects Completed
3
Freelancers worked with
5
Projects awarded
33%
Last project
10 Sep 2012
Czech Republic

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customer service telemarketing telesales assistant call handling company management problem solving
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