Front Desk Clerk, Full-Time
- or -
Post a project like this$29/hr
- Posted:
- Proposals: 4
- Remote
- #2151533
- Expired
Description
Experience Level: Expert
Job Description
Job Description
A Front Desk Clerk with Hilton Grand Vacations is responsible for checking guests in and out, booking reservations, providing information and additional services to guests as needed.
What will I be doing?
As a Front Desk Clerk, you would be responsible for checking guests in and out, booking reservations, providing information and additional services to guests as needed. Attend to guest needs and resolve guest problems. Issues keys and processes payments. Works to ensure maximum guest satisfaction at all times. Assist as needed to ensure maximum inventory is available. Assist Manager and Assistant Manager as needed.
Qualifications
What are we looking for?
Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. At the core of our company’s success are our Team Members. To fulfill this role successfully, you must possess the following minimum qualifications and experience:
Six months or more previous customer service experience.
Must be able to work any day of the week and any shift to include weekends and holidays.
Basic knowledge of computers, using the Internet and Email.
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
Basic knowledge of Microsoft Office to include Outlook for email.
Previous cash/credit card handling experience.
Previous hotel front desk experience preferred.
What will it be like to be a Team Member with Hilton Grand Vacations?
At Hilton Grand Vacations, the foundation of our culture is about putting people first, beginning with our customer. By allowing the power of our customers to inspire the best in us, we empower our Team Members to become proud owners of accountability, we solidify our leadership position in the industry, and we help our customers get the most out of their vacation ownership journey through the world-class properties and unparalleled experiences we offer them.
Through inspired ownership, continual evolution, and a commitment to uphold the highest standards, our Team Members feel proud, our customers feel valued, and every encounter feels simply grand. And that comes with grand opportunities for growth.
Job Description
A Front Desk Clerk with Hilton Grand Vacations is responsible for checking guests in and out, booking reservations, providing information and additional services to guests as needed.
What will I be doing?
As a Front Desk Clerk, you would be responsible for checking guests in and out, booking reservations, providing information and additional services to guests as needed. Attend to guest needs and resolve guest problems. Issues keys and processes payments. Works to ensure maximum guest satisfaction at all times. Assist as needed to ensure maximum inventory is available. Assist Manager and Assistant Manager as needed.
Qualifications
What are we looking for?
Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. At the core of our company’s success are our Team Members. To fulfill this role successfully, you must possess the following minimum qualifications and experience:
Six months or more previous customer service experience.
Must be able to work any day of the week and any shift to include weekends and holidays.
Basic knowledge of computers, using the Internet and Email.
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
Basic knowledge of Microsoft Office to include Outlook for email.
Previous cash/credit card handling experience.
Previous hotel front desk experience preferred.
What will it be like to be a Team Member with Hilton Grand Vacations?
At Hilton Grand Vacations, the foundation of our culture is about putting people first, beginning with our customer. By allowing the power of our customers to inspire the best in us, we empower our Team Members to become proud owners of accountability, we solidify our leadership position in the industry, and we help our customers get the most out of their vacation ownership journey through the world-class properties and unparalleled experiences we offer them.
Through inspired ownership, continual evolution, and a commitment to uphold the highest standards, our Team Members feel proud, our customers feel valued, and every encounter feels simply grand. And that comes with grand opportunities for growth.
Brent J.
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Last project
12 May 2024
Nigeria
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Can you please provide insight on how this job can be accomplished remotely?
For example: will I receive customer calls to my phone for check in? Or will I accept payments through a website for the company? Etc -
This job is listed as "remote" which does not seem to be possible from the job description. Can you please clarify the location for this job or how it could be accomplished remotely?
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