Customer Service Coordinator - Mon-Thur 2pm-4.30pm
4550
£7/hr(approx. $9/hr)
- Posted:
- Proposals: 2
- Remote
- #99477
- Archived
Description
Experience Level: Entry
This role would suit a local person due to the hours. The primary role of the customer services support coordinator is to answer the telephones to provide office support.
Key responsibilities:
Answer telephones within 3 rings and pass on message via email or transfer as appropriate and log the messages .
Assist with any projects as required by line manager - current ongoing responsibilities are:
Check course schedule weekly and schedule all listed courses and dates on various training pages
Follow up newsletter clicks
Some data entry using Excel
Work on a selection of assigned client projects
Help other team members as necessary during holiday period to ease workload
Other duties:
• Admin tasks as required
• Follow up calls as required
• General office support
• Filing
• Research
Person Specification:
Essential Attributes
o Self starter
o Can do attitude - willing to muck in without being asked
o Proactive - not have to be constantly monitored, advised what to do
o Good telephone manner - very professional
o IT literate
o Customer service focused - customer is always right
Desirable Attributes
o Good command of the English Language
o Typing skills
Key responsibilities:
Answer telephones within 3 rings and pass on message via email or transfer as appropriate and log the messages .
Assist with any projects as required by line manager - current ongoing responsibilities are:
Check course schedule weekly and schedule all listed courses and dates on various training pages
Follow up newsletter clicks
Some data entry using Excel
Work on a selection of assigned client projects
Help other team members as necessary during holiday period to ease workload
Other duties:
• Admin tasks as required
• Follow up calls as required
• General office support
• Filing
• Research
Person Specification:
Essential Attributes
o Self starter
o Can do attitude - willing to muck in without being asked
o Proactive - not have to be constantly monitored, advised what to do
o Good telephone manner - very professional
o IT literate
o Customer service focused - customer is always right
Desirable Attributes
o Good command of the English Language
o Typing skills
Anne D.
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Last project
12 May 2024
United Kingdom
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