Calling customers for feedback on recent work done (no selling)
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Post a project like this2605
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- Proposals: 7
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- #1449204
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CV Writing, LinkedIn Profiles, Cover Letters, Transcription, Mystery Shopping, Customer Service, Social Media, Marketing and Virtual Administrator
Preston
1380891511920518681587975124466614207901531858
Description
Experience Level: Intermediate
I'm looking for someone to make courtesy calls to our customers asking for feedback after work we've done for them.
"Are they pleased? Rank out of ten for various things, is everything ok."
That type of thing (full script or outline of what's needed will be provided)
I'm looking for someone experienced on the phone with a friendly nature. Excellent English
Call details we come to you in batches of 5-10 records every couple of weeks. Calls can be made up to 5 days after you get the details at any time in any order or quantity. You need to call until you get hold of the customer. This is a friendly call though not a sales call :-)
The way I'd like to proceed is either I want to agree a per call rate then pre buy a batch of calls, topping up as we get near to the total. Or agree a flat per month rate including a maximum number of calls.
This is a 3-6 month project but send me a proposal for one month or X calls and we can roll it if it's working for us both.
"Are they pleased? Rank out of ten for various things, is everything ok."
That type of thing (full script or outline of what's needed will be provided)
I'm looking for someone experienced on the phone with a friendly nature. Excellent English
Call details we come to you in batches of 5-10 records every couple of weeks. Calls can be made up to 5 days after you get the details at any time in any order or quantity. You need to call until you get hold of the customer. This is a friendly call though not a sales call :-)
The way I'd like to proceed is either I want to agree a per call rate then pre buy a batch of calls, topping up as we get near to the total. Or agree a flat per month rate including a maximum number of calls.
This is a 3-6 month project but send me a proposal for one month or X calls and we can roll it if it's working for us both.
Mark F.
100% (68)Projects Completed
88
Freelancers worked with
61
Projects awarded
10%
Last project
15 Jul 2018
United Kingdom
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Hello Mark,
Are the UK based numbers? Are there any specific hours of the day in which you would like these phone calls completed?
316150
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