Magento support
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Description
Experience Level: Expert
We have a Magento site hosted with Rackspace - the domaine is with go daddy the site have been up and running in the last 4 months but its down now and my developers who I am not using any more have told me they have to rebuild the site - I can't see why this is necessary as backups have been made - are you a magneto expert - if so please quote
Roger P.
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8 May 2024
United Kingdom
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Hi Roger,
Can you please share screenshots of your website? I need to know what error you are getting when site is opening. -
Roger
Do you have backup of file and database?
Do you have the server logins?
Do let me know
Regards -
Hi Roger
Do you know what actually happens when your store stoped working?
Best Regards
Bart
418386418211418091
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