UK Based - Virtual UK Software Customer Support Role

  • Posted:
  • Proposals: 21
  • Remote
  • #2634836
  • Open for Proposals
Basit A.Parker B.DIGISPACE MARKETINGShariya D.Kristi M. + 16 others have already sent a proposal.
  • 15

Description

Experience Level: Entry
Estimated project duration: More than 6 months
PLEASE NOTE - ONLY apply for this if you are UK BASED -

We are looking for a customer support person to join our team. The role itself is a virtual customer support position within our expanding software & IT department.

The role requires you to be organised, detailed and able to work to deadlines whilst upholding a high standard of work. It is essential that you have good IT skills and ideally working knowledge of online marketing systems and platforms such as Lead Page Builders, Emails and Webinar Platforms (however training will be provided on our in house software we have developed). You must be able to use your own initiative and build strong relationships both internally and externally.

You must be able to commit to a minimum of 10 hours per week.

You will be expected to push yourself, to strengthen the values, behaviours and culture that are at the heart of the Company.

Our 7 core values are:

1) We empower our clients & each other to be the best version of themselves
2) We honour our promises to our clients and each other
3) We face challenges with optimism
4) We make decisions and own the results
5) We have each other's back no matter what
6) We leave our egos at the door
7) We recognise accomplishments and celebrate the wins.

To apply for this role please state the reasons why you are a good fit for the role and the Company based on the above information.

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Clarification Board Ask a Question

  • Sarah G.

    Hello, is this a phone support role? Thanks!

  • Kit M.

    Hi, Can you please confirm if this involves phone support or if it's purely chat/messages? Tx