Seasoned Chat Support Rep
- or -
Post a project like this1600
$20/hr
- Posted:
- Proposals: 21
- Remote
- #2619784
- Awarded
Customer Support Specialist | Email/Chat Support | Data Entry & Admin | Virtual Assistant
Pasig City
PPH's Top Web Designer, Developer with Great reviews & communication specialized in WordPress | Shopify | Graphics designer - Label/Packaging/UI/UX | Web app/Software developer | mobile app developer
London
336030133162892937172382718299661733976683391882630836166370332737462369189
Description
Experience Level: Intermediate
Looking for seasoned Chat/Phone Support Customer Services Rep.
You will receiving inbound chat request s that includes some outboud and
inbound phone calls. You should already have existing support clients
and demonstrate ability to juggle multiple chat at once.
*Chat support experience is must.
*You will be making out-bound calls or receiving inbound calls.
* You must speak fluent English
* Customer support follow-up via email or phone
* Indicate which hours you are available and provide skype id in your job reply
RECURRING/BACKGROUND TASKS/ON DEMAND TASKS
* Good English skills
* Inbound Chat Support [ 8am GMT (London) to 12 noon GMT
(London} OR 12 - 5 or GMT
* Customer support (emails)
* Inbound support requests as needed
* Sales lead support: Reply daily to customer lead via email or phone
* Customer onboarding support and general support calls
* Livechat experience a plus
Some personal assistant tasks could be required.
SKILLS:
good and pleasant phone skills ).
Those skill are requirement, missing one of them is no go:
* communication, communication, communication, if problem or planning issue: early communication
* organized,
* trustable with working ethic,
* efficient,
* quality and details oriented
* autonomous
You will receiving inbound chat request s that includes some outboud and
inbound phone calls. You should already have existing support clients
and demonstrate ability to juggle multiple chat at once.
*Chat support experience is must.
*You will be making out-bound calls or receiving inbound calls.
* You must speak fluent English
* Customer support follow-up via email or phone
* Indicate which hours you are available and provide skype id in your job reply
RECURRING/BACKGROUND TASKS/ON DEMAND TASKS
* Good English skills
* Inbound Chat Support [ 8am GMT (London) to 12 noon GMT
(London} OR 12 - 5 or GMT
* Customer support (emails)
* Inbound support requests as needed
* Sales lead support: Reply daily to customer lead via email or phone
* Customer onboarding support and general support calls
* Livechat experience a plus
Some personal assistant tasks could be required.
SKILLS:
good and pleasant phone skills ).
Those skill are requirement, missing one of them is no go:
* communication, communication, communication, if problem or planning issue: early communication
* organized,
* trustable with working ethic,
* efficient,
* quality and details oriented
* autonomous
Rod M.
100% (16)Projects Completed
4
Freelancers worked with
5
Projects awarded
11%
Last project
4 Jul 2020
United Kingdom
New Proposal
Login to your account and send a proposal now to get this project.
Log inClarification Board Ask a Question
-
Do you take remote workers please?
868130
We collect cookies to enable the proper functioning and security of our website, and to enhance your experience. By clicking on 'Accept All Cookies', you consent to the use of these cookies. You can change your 'Cookies Settings' at any time. For more information, please read ourCookie Policy
Cookie Settings
Accept All Cookies